Case Studies
Three text book scenarios.
Enterprise Digital Workplace Transformation
Communication Governance & Email Optimization
The Blackhole Intranet
Spray and Pray
Multiple competing intranets from acquistions and lines of business left employees struggling to find basic information. A fully redesigned intranet with improved navigation and a governance model replaced the old system.
Employees received too many communications from multiple sources. Emails had no tracking, no "read" features. Implemented a PoliteMail system that tracked communications, giving real data for the first time.
$500k
saved annually
Enterprise Adoption & Workshop Facilitation
Failure to Collaborate
Large scale enterprise tranformation goals required new tools to facilitate major change. These tools had a very low adoption rate, the goals for each business were not clear to the users. Facilitated over 100+ workshops with curated training materials and real-life examples.
83%
increase in tool adoption
98%
stakeholder retention
79%
improved usability
60%
reduction email volume
Centralized
communciations and standards
33%
increase in collaboration
A disciplined method.
Narrative Audit
Clarify & Build
Execution & Metrics
Assessing existing stakeholder trust, identifying risks, and measuring current messaging alignment against core business objectives. Be clear on who the sudience is and what you want them to do.
Securing internal operational clarity before building a communications strategy and system. Ensure communications are sustainble, engaging and asking - what matters most?
Deploying precise communications across target channels, measuring the narrative as a tangible driver of enterprise value. Inplement consistent communications goals to ensure it's working.